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UK CB Radio Specialists - Expert Advice, Competitive Prices & knowledgeable staff, Est 1996
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About postage and packaging / Next-Day Delivery
 
 
How late can i order from you and still get next-day delivery?

Obviously this can depend on what you are ordering, but generally orders received before 1.30pm should be despatched that day and received by you the day after.


Can i have my delivery on Saturday?

This depends what we are sending and how we are sending it... Our couriers charge about £20 extra for Saturday delivery, but this can vary - we can arrange it if necessary, and can quote you a delivery cost.

For items sent by Royal Mail post - we can send your item First Class on a Friday and you would hopefully receive it the day after, although it really is in the hands of the post office.

Even with Special Delivery, they only guarantee delivery on a weekday.

If you need an item delivered on a saturday, contact us by phone on 01306-881137 and we can discuss the options


Can i track my parcel online?

Yes, if you would like to have the tracking details for your order, contact us


Do i need to sign for my delivery?

Generally, someone will need to be at the address to sign the couriers paperwork or handheld scanner to prove delivery, but sometimes we can request that it's left if there is a safe place to leave it and the customer accepts responsibility if it gets nicked later in the day! (it's never happened so far).

If nobody is in, they will normally try a neighbour - if you DO NOT want them to leave your parcel with a neighbour please let us know - we can specify 'do not deliver to neighbour' when we book the parcel with them

Some depots allow their drivers to leave parcels in sheds, porches, under garden tables etc if they judge it to be safe, some depots don't.

You can always specify a different delivery address in the 'Special Instructions or Alternative Delivery Address' box during checkout - this can be your workplace, family member etc.


What does 'Next Working Day' mean?

Working days are Monday to Friday, so if we send on Thursday, you should receive on Friday, but if we send on Friday you will receive it on Monday.

We can arrange for Saturday delivery but it gets rather expensive - we send at cost (actually a little under cost) yet Saturday delivery still works out at about £25!


Will you email me to say my order has been despatched?

We always try to send a notification email whenever we despatch an item, usually between 2pm and 6pm, although this can sometimes be delayed... but we will always email you to let you know your order has been despatched.


What happens if i miss the delivery?

The couriers will leave you a card so you can contact them ... you can usually choose to go and collect it from the depot, or have it redelivered another day, or specify a safe place to leave it (they will contact us for permission to leave safe)


 


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