Due to changes in Royal Mail's pricing and size restrictions that came into effect 2nd April 2013, all packages over 61cm long are now sent by courier.
This means you will get your order quicker and can often add other items to your order without any extra carriage cost being added - if your order is paid for before 2pm weekdays we despatch sameday on a next working day service.
Some aerials longer than 61cm can have the whip separated from the coil and be sent by normal first class post as a <61cm parcel - this includes Mini Springer & 24" Dial A Match, but any additional items like mounts and/or cables will more than likely 'tip the scales' of the parcel over to courier delivery.
Surcharges for long parcels
THESE APPLY ONCE PER ORDER NOT FOR EVERY AERIAL BOUGHT, SO IF YOU ARE ORDERING MORE THAN 1 AERIAL, WE WILL REFUND ANY ADDITIONAL SURCHARGES PAID
Our carriers now charge an extra amount for shipping long parcels and from 1st August 2015 we are including an extra charge in the price of the longer aerials...
Over 120cm but less than 160cm the surcharge is £3 (they actually charge us an extra £4 + vat!)
Over 160cm the surcharge is £10 (they actually charge us an extra £10 + vat)
Courier delivery for parcels < 120cm long within zone 1 costs £10 - it actually costs us 8p more than this just in courier cost, plus we usually use parcel tape, tubes/boxes, printed paper so we are in no way making a profit on this £10.
These costs are for England, Wales and Southern Scotland - unfortunately delivery to other areas of the UK, including all islands costs more - see our Delivery Zone Postcodes page to see if this affects you.
We believe keeping the cost to the customer reasonable (even if it means a small financial loss for us) and using a next day courier service is better than saving a couple of quid and using a system like myhermes which can take upto 10 days to arrive in some areas (we have both sent test parcels through their service and been waiting for a delivery from them which took 10 days!).
We will usually email you that evening with confirmation of despatch, a tracking number and other useful information to help you use or install whatever you have purchased.
Any questions please contact us
Page updated : 16/08/13